Terms of Use

Welcome to LOCKFIXINC.COM,

These Terms of Use (these “Terms”) govern your access to and use of the online shop operated by our via the website located and any related mobile applications.

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Site.

1. Operator Information

The Site is owned and operated by:

• Company Name: LOCKFIX INC

• Contact Email: [CONTACT PAGE]

• Telephone: [CONTACT PAGE]

2. Eligibility

2.1 You must be at least [18] years old and have full legal capacity to use the Site and place orders.

2.2 If you use the Site on behalf of a company or other legal entity, you represent and warrant that you are authorized to accept these Terms on behalf of that entity and that the entity agrees to be bound by these Terms.

3. Account Registration

3.1 You may browse the Site without creating an account, but certain features or services may require registration.

3.2 When you create an account, you agree to:
(a) provide accurate, current, and complete information;
(b) keep your login credentials confidential; and
(c) promptly update your information to keep it accurate and complete.

3.3 You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.4 We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or applicable law.

4. Products and Services

4.1 Descriptions of products, services, prices, and availability are subject to change without notice. We use reasonable efforts to display accurate information but do not warrant that product descriptions, images, pricing, or other content are error-free, complete, or current.

4.2 All product images are for illustrative purposes only. Actual products may vary slightly due to differences in displays, lighting, packaging, or manufacturing changes.

4.3 We reserve the right to limit quantities of any products or services that we offer and to discontinue any product or service at any time.

5. Prices, Taxes, and Promotions

5.1 All prices are displayed and, unless stated otherwise, include/exclude applicable value-added tax or other sales taxes.

5.2 Shipping fees, handling fees, and any applicable duties or taxes will be displayed at checkout or otherwise notified to you before you confirm your order.

5.3 We may offer promotions, discounts, coupon codes, or other special offers from time to time. Such offers are subject to specific terms, may be withdrawn or modified at any time, and may not be combined unless explicitly stated.

5.4 In the event of a pricing error, we reserve the right to cancel any orders placed at an incorrect price, even if the order has been confirmed, and will issue a refund if payment was already made.

6. Order Process and Contract Formation

6.1 To place an order, you must follow the instructions on the Site, review your order details, and confirm your acceptance of these Terms and any applicable product-specific terms.

6.2 Your order constitutes an offer to purchase the products or services listed in your order. We are not obliged to accept your order and may decline or cancel it at our discretion, including for stock unavailability, pricing or description errors, suspected fraud, or violation of these Terms.

6.3 A binding contract for the sale of products or services is formed only when we issue an order confirmation to you by email or via the Site, confirming that your order has been accepted (“Order Confirmation”).

6.4 If any product in your order is unavailable, we may contact you to offer a replacement, partial fulfillment, or cancellation and refund for that part of the order.

7. Payment

7.1 You agree to pay the full amount for all orders you place, including product prices, shipping fees, and any applicable taxes or duties.

7.2 We accept payment by the methods listed on the Site, which may include credit cards, debit cards, bank transfers, e-wallets, cash on delivery, or other payment options available in your location.

7.3 By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that the information is accurate and complete.

7.4 If your payment is not successfully processed, we may cancel your order or suspend delivery until payment is received.

7.5 For cash on delivery (if offered), you agree to have the exact amount available at the time of delivery. Repeated refusal or failure to pay on delivery may result in restrictions on your future use of the Site.

8. Shipping, Delivery, and Risk of Loss

8.1 We will arrange delivery of the products to the address you specify in your order. You are responsible for providing complete and accurate delivery information.

8.2 Delivery times indicated on the Site or in the Order Confirmation are estimates only and are not guaranteed. Delays may occur due to factors beyond our reasonable control.

8.3 Risk of loss and title to physical products pass to you upon delivery to the delivery address (or to your designated carrier, if applicable).

8.4 If the courier is unable to deliver because of incorrect or incomplete address details, absence of recipient, or other reasons attributable to you, additional re-delivery charges may apply, or the order may be canceled with a refund minus shipping and handling costs (if applicable).

8.5 When you receive your order, you must check the condition and quantity of the products and promptly notify us of any issues.

9. Inspection, Returns, and Refunds

9.1 You must inspect the products upon delivery and notify us within3-7 days of delivery if:
(a) products are damaged or defective;
(b) the wrong products were delivered; or
(c) there is a shortfall or other discrepancy.

9.2 Our returns and refunds policy (the “Returns Policy”) is incorporated into these Terms and is available . In the event of inconsistency, the Returns Policy will prevail for return and refund matters.

9.3 Subject to our Returns Policy and applicable law:
(a) Certain products may be non-returnable (e.g., perishable goods, personalized items, hygiene-sensitive products, digital content) unless defective;
(b) Returned products must be in their original condition, unused, with all tags, labels, and packaging intact, unless otherwise specified.

9.4 Refunds will be processed using the original payment method where possible, or by another method agreed with you. Processing times may vary depending on your payment provider.

9.5 Nothing in these Terms limits your statutory rights under applicable consumer protection laws.

10. User Conduct

10.1 You agree not to use the Site:
(a) for any unlawful or fraudulent purpose;
(b) to violate any applicable law, regulation, or third-party rights;
(c) to transmit, upload, or distribute any viruses, malware, or harmful code;
(d) to interfere with or disrupt the operation of the Site or any servers or networks used by the Site;
(e) to attempt to gain unauthorized access to any portion of the Site, accounts, or systems; or
(f) in any manner that could damage our reputation or the reputation of our products or business partners.

10.2 You also agree not to use any automated means (including bots, crawlers, or scraping tools) to access or collect data from the Site without our prior written consent, except for standard indexing by search engines.

11. User Content (Reviews, Comments, etc.)

11.1 The Site may allow you to post reviews, comments, ratings, photos, or other content (“User Content”).

11.2 You are solely responsible for your User Content and represent and warrant that:
(a) you have all necessary rights to submit the User Content;
(b) your User Content is accurate and not misleading;
(c) your User Content does not infringe any intellectual property, privacy, publicity, or other rights of any third party; and
(d) your User Content is not defamatory, obscene, offensive, discriminatory, or otherwise unlawful.

11.3 By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and perform such User Content in any media for the purposes of operating, promoting, and improving the Site and our business.

11.4 We do not undertake to pre-screen User Content but reserve the right, in our sole discretion, to remove or edit any User Content that we consider inappropriate, unlawful, or in violation of these Terms.

12. Intellectual Property

12.1 All content and materials on the Site, including text, graphics, logos, icons, images, product descriptions, software, and design (collectively, the “Site Content”), are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

12.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Site Content solely for your personal, non-commercial use, subject to these Terms.

12.3 You will not, without our prior written consent:
(a) copy, reproduce, modify, adapt, translate, distribute, or create derivative works of the Site or Site Content;
(b) reverse engineer, decompile, or disassemble any part of the Site;
(c) remove, obscure, or alter any copyright, trademark, or other proprietary notices; or
(d) use any trademarks, service marks, or trade names displayed on the Site without our express authorization.

13. Privacy and Data Protection

13.1 We collect, use, disclose, and protect your personal data in accordance with our Privacy Policy, which is incorporated into these Terms and available  .

13.2 By using the Site, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your personal data as described in that policy, in compliance with applicable data protection laws, including (where applicable) the Personal Data Protection Act PRC.

14. Third-Party Links and Services

14.1 The Site may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or activities of any third-party sites or services.

14.2 Your use of third-party sites or services is at your own risk and subject to the terms and policies of the relevant third party.

15. Disclaimer of Warranties

15.1 To the fullest extent permitted by law, the Site and all products, services, and Site Content are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

15.2 We do not warrant that:
(a) the Site will be uninterrupted, secure, or error-free;
(b) any defects or errors will be corrected;
(c) the Site or the servers that make it available are free of viruses or harmful components; or
(d) the information on the Site is accurate, complete, or current at all times.

15.3 Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the exclusions will apply to the maximum extent permitted by applicable law.

16. Limitation of Liability

16.1 To the fullest extent permitted by law, we and our directors, officers, employees, agents, and affiliates are not liable for any:
(a) indirect, incidental, consequential, special, punitive, or exemplary damages;
(b) loss of profits, revenue, goodwill, data, or business opportunities;
arising out of or in connection with your use of, or inability to use, the Site, products, or services, even if we have been advised of the possibility of such damages.

16.2 To the fullest extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to these Terms, the Site, or any products or services, whether in contract, tort (including negligence), or otherwise, will not exceed the total amount you paid to us for the product(s) or service(s) giving rise to the claim during the [E.G., 6]-month period immediately preceding the event giving rise to the claim.

16.3 Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by our negligence or for fraud.

17. Indemnification

You agree to indemnify, defend, and hold harmless us and our directors, officers, employees, agents, and affiliates from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) your use of the Site;
(b) your breach of these Terms or any applicable law; or
(c) your infringement or violation of any rights of a third party.

18. Suspension and Termination

18.1 We may, in our sole discretion and without prior notice, suspend or terminate your access to the Site or your account if we believe that you have violated these Terms, engaged in fraudulent or illegal activities, or posed a risk to other users or to us.

18.2 You may stop using the Site at any time and may request the closure of your account by contacting us at [CONTACT EMAIL].

18.3 Upon termination of your account or access to the Site, these Terms will continue to apply to any outstanding orders, payments, and obligations, and to any provisions that by their nature are intended to survive (including Sections 11 to 20).

19. Changes to the Site and to These Terms

19.1 We may modify, suspend, or discontinue any part of the Site or any products or services at any time.

19.2 We may update these Terms from time to time. When we do, we will post the updated Terms on the Site and update the “Last Updated” date.

19.3 The updated Terms will apply to your use of the Site and to any orders placed after the effective date of the updated Terms. Your continued use of the Site after any changes indicates your acceptance of the updated Terms.

20. Governing Law and Dispute Resolution

20.1 These Terms are governed by and construed in accordance with the laws of PRC, without regard to its conflict of laws principles.

20.2 Any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or any products or services will first be attempted to be resolved through good faith negotiations between you and us.

20.3 If the dispute cannot be resolved within 30 days, it will be submitted to the exclusive/non-exclusive jurisdiction of the courts of  PRC, unless applicable mandatory consumer protection rules provide otherwise.

21. Miscellaneous

21.1 Entire Agreement. These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us regarding your use of the Site and the purchase of products and services through the Site.

21.2 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

21.3 No Waiver. Our failure or delay to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

21.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

21.5 Language. These Terms may be provided in more than one language. In case of any inconsistency between the Thai and English versions (if both are provided), the version will prevail, unless otherwise required by applicable law.